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Click on "Forgot Password" on the login page and enter your email address. You'll receive a password reset link within a few minutes.

Yes, you can cancel a reservation at any time. However, cancellation policies and refund amounts may vary based on your hotel's policies and the guest's booking terms.

Go to Settings > User Management > Add New User. Fill in the required information and assign appropriate permissions based on their role.

Yes, all reports can be exported to Excel, PDF, or CSV formats. Look for the export button in the top-right corner of any report.

Absolutely. We use enterprise-grade security including SSL encryption, regular backups, and comply with industry standards like PCI DSS for payment processing.